011 User Interaction
Ubiloop: Plastic incident reporting
Serna A., Pinel S., Calvary G. (2009). La plasticité des IHM en action: un exemple de téléprocédure
plastique. IHM'09, 21ème conférence francophone sur l'Interaction Homme-Machine. Grenoble, France, Octobre 2009.
Abstract
The plasticity property has been defined ten years ago in Human-Computer Interaction. It denotes the capacity of
User Interfaces (UI) to adapt to the context of use () while preserving user-centered
properties. This paper presents a first real application: a plastic e-service for declaring incidents in public
areas. The development has been funded by the french ANR MyCitizSpace (2007-2010) project devoted to the dematerialisation
of the french government. All the dimensions of plasticity are exemplified.
Plastic mechanisms illustrated