AUDREYSERNA
PhD in Cognitive Science and Computer Science
Post-Doctorat in HCI and Ergonomics

011 User Interaction

Ubiloop: Plastic incident reporting

Serna A., Pinel S., Calvary G. (2009). La plasticité des IHM en action: un exemple de téléprocédure plastique. IHM'09, 21ème conférence francophone sur l'Interaction Homme-Machine. Grenoble, France, Octobre 2009.

Abstract

The plasticity property has been defined ten years ago in Human-Computer Interaction. It denotes the capacity of User Interfaces (UI) to adapt to the context of use () while preserving user-centered properties. This paper presents a first real application: a plastic e-service for declaring incidents in public areas. The development has been funded by the french ANR MyCitizSpace (2007-2010) project devoted to the dematerialisation of the french government. All the dimensions of plasticity are exemplified.

Plastic mechanisms illustrated